how people and values make a difference Leisink, Peter creator Andersen, Lotte Bøgh Brewer, Gene A. Jacobsen, Christian B. Knies, Eva Vandenabeele, Wouter text monographic Public administration Civil service—Personnel management Organizational effectiveness 9780191914683 https://academic.oup.com/book/39636 https://academic.oup.com/book/39636 20261028003444.0 E003255